Refund Policy

At Alhamdulillah Agro Foods, customer satisfaction is our top priority. If for any reason you are not satisfied with your purchase, please read our refund policy to understand the terms under which we accept returns and offer refunds.

1. Returns and Refund Eligibility

We offer refunds in cases where the products are damaged during shipment, or if there is a discrepancy between the ordered product and the delivered item. All returns must be requested within 7 days of receiving your shipment.

2. Conditions for Returns

• The product must be in the original packaging and unused.
• We require photographic evidence of damaged goods, including packaging.
• Refunds will not be processed for perishable goods, such as fresh vegetables, meat, or seafood.

3. Refund Process

If your return request is approved, we will process the refund within 7 business days after receiving the returned product. Refunds will be issued to the original payment method.

4. Shipping Costs

Shipping costs for returning products are the responsibility of the customer, unless the return is due to our error (such as sending the wrong product or damaged goods).

5. Contact Information

If you have any questions or concerns regarding a return or refund, please reach out to us:

• Email: info@alhamdulillahagro.com
• Phone: 01711617473, 01958029803 or 01958029829

Last Updated: May 2025